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	APPLE SAFARI: Select "View" from the top menu bar and "Zoom". You can also use the key combination COMMAND + (or -)
	GOOGLE CHROME: Select "Page" from the top menu bar and "Zoom". You can also use the key combination CONTROL + (or -)
	MOZILLA FIREFOX: Select "View" from the top menu bar and "Zoom". You can also use the key combination COMMAND + (or -)
	MICROSOFT INTERNET EXPLORER: Select "Page" from the top menu bar and "Zoom". You can also use the key combination CONTROL + (or -)

Contact Us

A little question, or a big enquiry, we want to hear from you...
If your query relates to this website, the service you have received at our retail outlet or you would like to recommend products or services that we should offer, please click the logo below to contact Ambucare’s head office directly...

Superstore:
Unit 2, Romford Road,
Astonfields Industrial Estate
Stafford, ST16 3DZ

HELPLINE:
01785 225900
email: admin@ambucaremobility.co.uk

Bideford Branch:
Grenville Terrace,
East The Water
Bideford, EX39 4BE

HELPLINE:
07493 308770
email: lee@ambucaremobility.co.uk

...or fill in this enquiry form and we will get back to you as soon as possible:

Your name:
Contact details:

Your enquiry:

We occasionally send updates covering things such as advice, new products and special offers. We DO NOT share your information with anyone else and you can unsubscribe from these easily at any time using the link at the foot of the updates. Please tick if you do not want to be included:

If your query relates to this website, the service you have recieved at our retail outlet or you would like to recommend products or services that we should offer, please click the logo beow to contact Ambucares head office directly...

Customer Services
Ambucare UK Ltd,
4a/4b Molesworth Business Estate
Molesworth
Huntingdon
Cambs PE28 0QG

email: info@ambucaremobility.co.uk

RETURNS

If you need to return something to us, please contact us as soon as possible at admin@ambucaremobility.co.uk. We will then issue you with a returns reference specific to your order. Please do not return goods to Ambucare before contacting us and arranging the returns details. Any return sent without a returns reference number or without prior arrangement cannot be refunded. Full details can be found in our Terms and Conditions but please see the overview below about specific circumstances...

DAMAGED GOODS
If you receive your goods and they have either been damaged in transit or are in some way faulty, we'll happily accept them back and send a replacement, or refund you in full. In these circumstances, you must contact us immediately (and certainly within 7 days of receipt) on the email address above and we will make the necessary arrangements.

GOODS UNSUITABLE
We also accept the return of goods even if they are delivered without fault or damage, but you assess them as unsuitable for your requirements. You must notify us within five working days of receipt. Under these circumstances the price of the items concerned are refunded, but there may be charges to cover the handling and carriage costs involved. Again, please contact us at admin@ambucaremobility.co.uk and we will make the necessary arrangements.

REFUNDS/REPLACEMENT
Upon receipt of the returned goods we will refund the amount paid, or send a replacement, within 28 days, provided the goods are in their original condition as received. Exceptions to this are as follows:
• When the products have been made or customised specifically for you.
• When the products cannot be resold for hygiene reasons e.g. toileting and incontinence items.
If goods are returned beyond 7 days but within 21 days of delivery, there may be a 20% charge to cover additional administration and restocking costs.

None of the above are intended to affect your statutory rights.